Thank you for shopping at Adaychic. Our quality control teams will inspect your items before shipping to assure your satisfaction, and quality is guaranteed. We accept return demands within 15 days after delivery.

If you have any questions, please feel free to Contact Us. For every purchase, we offer full-service support for the customers, because we aim to make customers completely satisfied with the purchase.

How To Return & Refund?

• Take a clear photo for the item.
• Contact our customer service team via service@adaychic.com.
• Send the photos and order ID to customer service team and tell them about your problems and the resolution you prefer. Return? Refund? Exchange? Resend？
• Customer service team willoffer you the address please send do not send the package back to where it came from, or it would delay your refund procedure.
• Notify us the tracking number after you have returned the item(s).

Special Notes

• The Package must be restored to the unopened state.
• Returned items must be returned in original product packaging.
• Returned items must have no visible signs of wear or use.
• Items returned without authorization will not be accepted.
• Package must be sent to the address that offers by the emailnot the company address on our site.
• Customer is responsible for all return charges.
• No exchange or return or amendments on promotional items or last-chance items.
• Customer should be responsible to the delivery problems caused by the wrong address.
• Returns will be processed within 15 days upon receipt of your package.
• Refunds will get back to your account within3-7 business days, depending on your bank or card issuers.
• Note: The original shipping fee is non-refundable and customers are responsible for return shipping fee.

EXCHANGE POLICY

We do not offer an exchange service for any products at this time. Because all items are made-to-order, we do not have ready-made shirts or products that can be shipped in exchange for your returned items. You will need to return unwanted items (if eligible per the return policy), and then place a new order for the replacement items. All new orders are subject to the current production period.

CANCELLATION POLICY

All our items are made-to-order, including standard size items, with this in mind, please refer to our cancellation policy below:

   • Unpaid orders are automatically cancelled after 1 day.
   • Cancel order within 24 hours of payment for a full refund.
   • Cancel order >24 hours after payment: 95% refund(deduct 5% processing fee).
   • Once your order is shipped, it cannot be cancelled.

If you would like to cancel your order,please contact us within 24 hours after you order.